API-call troubleshooting
ℹ️ Note: This article applies to users of our API.
Every API call that reaches our API is automatically logged. You can easily view the collected log entries via Mijn Xynta.
Steps to view log entries
Contents of an API log entry
Instructional Video
Go to Mijn Xynta and log in with your email address and password.
Click on My Account at the top of the page.
Scroll down to the API section.
Click on Log Entry Overview at the bottom of the page.
When you open an API call log, you will see:
Execution time: When the API call was executed.
Sending IP address: The IP address from which the API call was sent.
Returned response: Displayed in both JSON format and PHP array format.
Status code: The HTTP status code of the API response.
Test mode: Indicates whether test mode was enabled during the call.
Every API call that reaches our API is automatically logged. You can easily view the collected log entries via Mijn Xynta.
Steps to view log entries
Contents of an API log entry
Instructional Video
Steps to view log entries
Go to Mijn Xynta and log in with your email address and password.
Click on My Account at the top of the page.
Scroll down to the API section.
Click on Log Entry Overview at the bottom of the page.
Contents of an API log entry
When you open an API call log, you will see:
Execution time: When the API call was executed.
Sending IP address: The IP address from which the API call was sent.
Returned response: Displayed in both JSON format and PHP array format.
Status code: The HTTP status code of the API response.
Test mode: Indicates whether test mode was enabled during the call.
🎦 Instructional Video
Updated on: 23/05/2025
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