> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xynta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I call you?

Although we usually respond to your emails or chat messages within a minute on weekdays between 9:00 AM and 5:00 PM, we understand that sometimes a phone call is more convenient. That’s why we are available by phone from Monday to Friday at 085-4006666.

In case of emergencies, such as service disruptions, we are available by phone 24 hours a day, 7 days a week. You can find more information in the helpdesk article **"** [How can I report a service disruption?](/en/article/how-can-i-report-an-outage-1ji5obe/) **"**

In addition to phone support, we also offer assistance via:

* WhatsApp
* Facebook
* X (formerly Twitter)