> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xynta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Create an FTP user

||| ℹ️ **Note:** This article applies to our Web and Reseller Hosting packages.
---

* [Create an FTP user](#3-create-an-ftp-user)
* [Instructional Video](#3-instructional-video)
---

### Create an FTP user

1. Log in to `https://voorbeeld.cc:2222` (or use [Single Sign-On (SSO)](/en/article/logging-in-to-hosting-package-via-single-sign-on-sso-1biycbb/)).
2. Under **Account Manager**, click **FTP Management**.
3. At the top right, click **+ CREATE FTP ACCOUNT**.
4. Fill out the form as follows:

* **FTP username:** enter the desired username for the new FTP account.
* **Password:** enter the desired password (at least 16 characters, combination of uppercase, lowercase letters, numbers, and symbols).

5. Then choose one of the following options:

* **Domain:** access to `/domains/voorbeeld.cc`
* **FTP:** access to `/domains/voorbeeld.cc/public_ftp`
* **User:** access to `/domains/voorbeeld.cc/public_html/username`
* **Custom:** specify which directory the FTP user may access (default is `/`).

6. Click the **CREATE** button to create the FTP user.

After creating the user, you will see an overview with the full FTP username.

||| 📌 **Important:**

* The username you enter is automatically completed with your domain name.
  For example: if you enter **user**, the full FTP username will be **user@voorbeeld.cc**.

* Replace `voorbeeld.cc` with your actual domain name.
---

### 🎦 Instructional Video

${youtube}[](b6NK3DuMKFc)