> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xynta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Download a Backup via Mijn Xynta

||| ⚠️ **Important:** If you want to download a backup of a folder, file, or database from one of the previous backups we created for you, follow the steps below.
---

* [Step-by-Step Guide](#3-step-by-step-guide)
* [Downloading Folders or Files](#3-downloading-folders-or-files)
* [Downloading a Database](#3-downloading-a-database)
* [After Starting the Download Task](#3-after-starting-the-download-task)
---

### Step-by-Step Guide

1. Go to [Mijn Xynta](https://mijn.xynta.com) and log in with your email address and password.
2. Click **Managed VPS** at the top of the page.
3. In the submenu, click the fourth option from the left: **Back-up**.
4. In the overview, click on the **Managed VPS package** from which you want to download a backup.
5. Select the type of backup point:

* **Files** (Folders or Files)
* **Database**

6. Locate the backup point from which you want to download data.
7. Click the button with the **Download** (downward arrow) icon.
8. Choose which type of backup you want to download:

* **Download folders or files**
* **Download a database**
---

### Downloading Folders or Files

- In the field, enter: **Which folder or file would you like to download?**

| 📌 **Example:**

Do you want to download a backup of the `domains` folder for the user `jansen`?

* Enter: `/home/jansen/domains`

The backup will be prepared in `.tar.gz` format and placed on your server in the user's root folder ( `/home/jansen`).

After filling in the field, click the **Download** button.

${youtube}[](hZ5NmPZ9vUo)
---

### Downloading a Database

1. In the field, select: **Which database would you like to download?**

| 📌 **Example:**

Do you want to download a backup of the `jansen_databasename` database?

* The backup will be prepared in `.tar.gz` format and placed on your server in the user's root folder ( `/home/jansen`).

After filling in the field, click the **Download** button.

${youtube}[](zIAf4tDmv_0)
---

### After Starting the Download Task

* The backup system will automatically prepare the download within a few minutes.
* You can track the progress under **Task Queue**.
* Once completed, you will find the backup in the root folder of the original user.