Setting up email in an email program

Want to set up your xYnta email address in Outlook, Apple Mail, Thunderbird or another email program? Below you'll find the quickest way to get the right settings, a reference with all values, and step-by-step guides per program.

The easiest way to look up your email settings is through our website check. It shows the settings directly for your own domain — including the correct server name for your plan.

Recommended — get your settings via the website check
Settings at a glance
IMAP or POP3 — which should you choose?
Step-by-step guides per email program
Setup not working?

Recommended — get your settings via the website check

The summary panel of the website check includes an Email settings button. There you'll find the exact server and port settings for your own domain — ready to copy into your email program.

Go to xynta.com/en/support/website-check.
Enter your domain name and start the Quick scan.
Click Email settings in the summary panel on the right.
Copy the values into your email program.

This way you don't have to fill in or adjust anything yourself — the server name, ports and encryption are already correct for your plan. The correct server name varies by hosting type (see below).

Settings at a glance

Prefer to enter the settings yourself? Use the overview below. Replace yourdomain.com with your own domain name.

The server name depends on your plan. Using Web Hosting or Email Hosting (control panel DirectAdmin)? Then the server is mail.yourdomain.com. Using WordPress Hosting (control panel Plesk)? Then the server is yourdomain.com — without the mail. prefix. Not sure? Use the website check — it shows the correct value for your plan.

Setting	Incoming (IMAP)	Incoming (POP3)	Outgoing (SMTP)
Server (Web Hosting / Email Hosting)	mail.yourdomain.com	mail.yourdomain.com	mail.yourdomain.com
Server (WordPress Hosting)	yourdomain.com	yourdomain.com	yourdomain.com
Port	993	995	465
Encryption	SSL/TLS	SSL/TLS	SSL/TLS
Username	Your full email address	Your full email address	Your full email address
Password	Your email password	Your email password	Your email password
Authentication	Password (normal)	Password (normal)	Password (normal)

Always use your full email address as the username — so name@yourdomain.com, not just name. This is the most common reason login fails.

IMAP or POP3 — which should you choose?

For incoming mail you can choose between IMAP and POP3. In almost all cases IMAP is the better choice.

IMAP (recommended) — your email stays on the server and is synchronised across all your devices. Read a message on your phone and it's also marked as read on your computer. Ideal if you use multiple devices.
POP3 — your email is downloaded from the server and stored locally on one device. Suitable if you only use one device and don't want to keep your email on the server. Note: by default messages are removed from the server after being downloaded.

Do not use IMAP and POP3 at the same time for the same email address on different devices. This leads to missing or duplicate messages. Pick one protocol and use it consistently across all your devices.

Step-by-step guides per email program

Use a step-by-step guide per program for a full walkthrough with screenshots:

Setup not working?

Running into an error or issue? The points below resolve most problems:

Password isn't working — first test your password via webmail. Doesn't it work there either? Reset the password via your control panel.
Certificate warning — you're likely using the wrong server name for your plan. For Web Hosting and Email Hosting it's mail.yourdomain.com; for WordPress Hosting it's yourdomain.com (without mail.). The quickest way to find the correct value is the Email settings button in the website check.
SMTP doesn't work, IMAP does — some internet providers block port 465. Try port 587 with STARTTLS instead of SSL/TLS.
Email isn't being delivered — use our website check to verify that your MX, SPF and DKIM records are set correctly.
Want to test your email first without setup — you can via webmail without configuring anything. If login works there, you know for sure that your password and account are working.

Can't figure it out? Feel free to get in touch — we're happy to help.

Updated on: 18/04/2026

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