> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xynta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I contact you?

### Contact Options

There are several ways to get in touch with us:

* **Chat:**
  Use the round button at the bottom right of this page, on our website, our status page, and in the Mijn Xynta environment.

* **Email:**
  Always send an email to [info@xynta.nl](mailto:info@xynta.nl).

* **Phone:**
  Call us on business days between 9:00 AM and 5:00 PM at **085-4006666**.

* **Out-of-hours outages:**
  Call us in case of outages. More information can be found in the helpdesk article:  
  ➔ [How can I report an outage?](#)
---

### Response Times

* During office hours, we respond **within one hour** to your chat message or email.
* Outside office hours, you will receive a reply **within 12 hours**.
* Chat messages and emails received **before 5:00 PM** are answered **the same day** (365 days a year).
---

### 📚 Tip

We recommend checking our knowledge base before contacting us.  
Our knowledge base contains carefully written guides that explain common actions step by step.