> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xynta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Requesting Login Details for Mijn Xynta, Hosting, or Server

**Forgotten your password or need the login details for your hosting plan? Below you'll find how to (re)set or request your login details for each product.**

|| This article applies to our [Web Hosting](https://www.xynta.com/en/webhosting), [Email Hosting](https://www.xynta.com/en/email-hosting), [WordPress Hosting](https://www.xynta.com/en/wordpress-hosting), [Reseller Hosting](https://www.xynta.com/en/reseller-hosting) and [Managed VPS](https://www.xynta.com/en/managed-vps) plans.

* [My xYnta](#3-my-xynta)
* [Web, WordPress or Email Hosting](#3-web-wordpress-or-email-hosting)
* [Reseller Hosting](#3-reseller-hosting)
* [Managed VPS](#3-managed-vps)

||| Make sure the email address registered with your xYnta account is always up to date. All password resets and new login details are sent to this address. No longer have access to this email address? [Get in touch](https://www.xynta.com/en/support/contact) — we'll assist you through an identity verification.

### My xYnta

Forgotten your password for My xYnta? Set a new password via the following steps:

1. Go to [My xYnta](https://mijn.xynta.com) and click **FORGOT?** at the top.
2. Enter the email address registered with us.
3. Click the orange **Request Login Details** button.
4. You'll receive an email at the address you provided right away.
5. In the email, click the **Confirm** link.
6. Enter a new password in the **New password** field and repeat it in the **New password (repeat)** field.
7. Click the orange **Set new password** button.

You can now log in to My xYnta with your new password.

| Do you have [Two Factor Authentication (2FA)](https://help.xynta.com/en/article/two-factor-authentication-2fa-inschakelen-voor-mijn-xynta-directadmin-en-plesk-xte5fm/) enabled? Then you'll need your verification code in addition to your new password to log in.

${youtube}[Resetting your My xYnta password](2sWrQ7cYdH0)

### Web, WordPress or Email Hosting

Lost the login details for your hosting plan — for example for DirectAdmin, Plesk or your email? You can request new ones yourself:

1. Log in to [My xYnta](https://mijn.xynta.com) with your email address and password.
2. Click **HOSTING** at the top.
3. Under **Hosting packages**, click the plan whose login details you want to request.
4. Click the **MANAGE** button.
5. Click **Request login details**.

You'll receive the new login details at your registered email address within **5 to 30 minutes**.

| Want to access your hosting plan without entering a password? Use [Single Sign-On (SSO)](https://help.xynta.com/en/article/logging-in-to-hosting-package-via-single-sign-on-sso-1biycbb/) from My xYnta — this works with our Web Hosting and Reseller Hosting plans (not with WordPress Hosting).

${youtube}[Requesting login details for your hosting plan](rPyulRfKt20)

### Reseller Hosting

For [Reseller Hosting](https://www.xynta.com/en/reseller-hosting) you request the login details through a dedicated section in My xYnta:

1. Log in to [My xYnta](https://mijn.xynta.com) with your email address and password.
2. Click **RESELLER** at the top.
3. Under **Reseller packages**, click the plan whose login details you want to request.
4. Click the **MANAGE** button.
5. Click **Request login details**.

You'll receive the new login details at your registered email address within **5 to 30 minutes**.

${youtube}[Requesting login details for your Reseller Hosting](oZ3hbHA_Dc0)

### Managed VPS

Upon delivery of your [Managed VPS](https://www.xynta.com/en/managed-vps), you'll receive the login details for your server by email. Lost these details? We're happy to reset them for you:

1. Log in to [My xYnta](https://mijn.xynta.com).
2. Start a chat using the **round chat button** in the bottom right.
3. Ask us to reset the login details for your control panel.

You'll receive the new login details at your registered email address.

|| For security reasons, we only reset VPS login details after verifying your identity. Please note that we will never ask for your full password.

Can't figure it out? [Feel free to get in touch](https://www.xynta.com/en/support/contact) — we're happy to help.