> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xynta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Transferring a Domain Name to Another Customer – Mijn Xynta

**Want to transfer a domain name to another customer within xYnta? You can arrange this yourself fully through My xYnta. The new customer receives a confirmation request by email — once confirmed, we'll complete the transfer automatically.**

|| This article applies to all domain names you manage through My xYnta. Want to transfer a different type of service? See [Transferring a service to another customer](https://help.xynta.com/en/article/transferring-a-service-to-another-customer-1g7u97h/).

* [Before you start](#3-before-you-start)
* [Step-by-step guide](#3-step-by-step-guide)
* [What happens next?](#3-what-happens-next)
* [Instructional video](#3-instructional-video)

### Before you start

* **The new customer must have a customer account with xYnta.** Don't have an account yet? Have them register first at [mijn.xynta.com/aanmelden](https://mijn.xynta.com/aanmelden).
* **Make sure you have the correct email address.** You'll enter the new customer's registered email address during the transfer — that address receives the confirmation request.

| With a transfer, only the domain name and the associated contractual and financial responsibility are transferred. DNS settings, nameservers and any connections remain unchanged.

### Step-by-step guide

1. Go to [My xYnta](https://mijn.xynta.com) and log in with your email address and password.
2. Click **DOMAIN NAME** at the top of the page.
3. Under **Domain names**, click the domain name you want to transfer.
4. Click the **MANAGE** button.
5. Click the **Transfer** menu option.
6. Enter the email address of the customer account you want to transfer the domain name to.
7. Click **Send**.

### What happens next?

* The new customer receives an email asking them to confirm the transfer.
* After confirmation, we automatically transfer the domain name to the new customer's account.
* You'll receive a confirmation by email once the transfer is completed.

||| After the transfer is completed, we can **no longer support** you regarding this domain name. The transfer is only final after the first payment by the new customer — until then, you remain responsible for payment.

### Instructional video

Prefer to see how it works? Watch our short instructional video on transferring a domain name:

${youtube}[Transferring a domain name to another customer](NRvTdf0ggFE)

Can't figure it out? [Feel free to get in touch](https://www.xynta.com/en/support/contact) — we're happy to help.