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What does “This domain name is (temporarily) suspended” mean and how can I resolve it?

If you see the message that your domain name is (temporarily) suspended, it can have several causes:

➔ Your website has been suspended due to an unpaid invoice.

🔹 Solution: Settle all outstanding invoices. Once your payment is received, your website will automatically be reactivated.

➔ For example, your website may have been hacked, is sending spam, or distributing malware/viruses.

🔹 Solution: Contact us. We will assist you in cleaning up your website so it can be made accessible again.

➔ We have received a report of misuse involving your website (e.g., spam, phishing, illegal content).

🔹 Solution:

- You will receive an email from us and have 24 to 48 hours to respond.
- If you do not respond in time, we are forced to temporarily suspend your website.
- In exceptional cases, such as serious violations of Dutch law or a court order, we may immediately suspend the site and contact you afterward.

💬 Questions or need assistance? Feel free to contact us — we're happy to help!

Updated on: 19/05/2025

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