Manuals

• Redirect a Domain or URL

  Redirect a Domain or URL Redirect with PHP script Redirect with .htaccess file Instructional Video Redirect a Domain or URL Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)Popular

• Adding an Email Address

  Adding an Email Address to Your Hosting Package Instructional Video Adding an Email Address to Your Hosting Package Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under the Email Manager section, clickSome readers

• Logging in to Hosting Package via Single Sign-On (SSO)

  Logging in via Single Sign-On (SSO) Instructional Video Logging in via Single Sign-On (SSO) Go to Mijn Xynta and log in with your email address and password. Click on HOSTING at the top of the page. Under Hosting packages, click on the hosting package you wish to log into. Click the *Some readers

• Managing Files

  With File Manager, you can perform various actions such as uploading, editing, moving, and deleting files. You can also manage file and folder permissions. Available guides: Using File Manager Uploading a file Adding a folder Adding a file Editing a file Downloading a file (3-doSome readers

• Allow External Access to a Database

  Allow external access to a database Instructional Video Allow external access to a database Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click Databases. At the top right of the page, clickSome readers

• Setting up a Cronjob

  Setting up a cronjob Instructional Video Setting up a cronjob Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Advanced Features, click on Cron Jobs. Click the + CREATE CRON JOB button in the top right corner. Below are somSome readers

• Resetting File Permissions

  Resetting file permissions on your hosting package Instructional Video If you cannot edit or delete certain files or folders, it may be due to incorrect file permissions. Resetting file permissions on your hosting package Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO) (/en/article/logging-in-Some readers

• Setting Up an Autoresponder for Your Email Address

  Setting Up an Autoresponder Instructional Video Setting Up an Autoresponder Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under the Email Manager section, click Autoresponders. Click the + CREATE AUTORESPONDER buSome readers

• Creating Your Own Backup

  We create daily backups of your hosting package and keep them for 7 days. After that, the oldest backup is automatically overwritten. Planning to make changes to your website? Always create your own backup first. You can do this in two ways: Method 1: DirectAdmin Method 2: Installatron Instructional Video (Method 1: DirectAdmin) (3-instructional-vFew readers

• Setting Up an Vacation Message for Your Email Address

  Setting Up a Vacation Message Instructional Video Setting Up a Vacation Message Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under the Email Manager section, click Vacation Messages. Click the + SET VACATION MESFew readers

• Scan for Viruses

  Scan your hosting package for viruses Automatic virus scanning Instructional Video Scan your hosting package for viruses Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Extra ProgramsFew readers

• Change PHP Version

  Changing the PHP version Instructional Video Changing the PHP version Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Extra Features, click Select PHP Version. In Current PHP version, select the desired PHP versionFew readers

• Connecting via SSH

  Connecting via Terminal (recommended) Connecting via an SSH client Instructional Video Connecting via Terminal (recommended) Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under System Info & Files, click Terminal. You can now use the window to execute sFew readers

• Cloning an Existing Application via Installatron

  Cloning an Application Instructional Video Cloning an Application Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO)). Under Extra Features, click Installatron Applications Installer. Go to the My Applications tab. ClicFew readers

• Delete a Domain Name

  Delete a Domain Name Instructional Video Delete a Domain Name Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click Domain Setup. Check the domain name you want to remove. Click the Delete button at theFew readers

• Edit a Domain Name

  Edit a Domain Name Instructional Video Edit a Domain Name Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click Domain Setup. Click the RENAME DOMAIN button at the top right. Fill out the form as follows:Few readers

• Generate a free SSL certificate

  Generate a Free SSL certificate Method 1 (recommended) Method 2 Instructional Video Generate a free SSL certificate Our hosting packages are equipped with AutoSSL. This means that your domain name will automatically receive a free SSL certificate within a few hours after being aFew readers

• Restoring or Downloading a Backup

  You can choose from three methods to restore a backup. Restore or download backup (JetBackup) Restore your own backup (DirectAdmin) Restore your own backup (Installatron) Instructional Video (JetBackup - Restore backup) InstructiFew readers

• Creating an Email Forwarder

  Creating an Email Forwarder Instructional Video Creating an Email Forwarder Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under the Email Manager section, click Forwarders. Click the + CREATE FORWARDER EMAIL ADDRESFew readers

• Viewing Visitor Statistics

  Viewing visitor statistics Instructional Video Viewing visitor statistics Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under the System Info & Files section, click on Site Summary / Statistics / Logs. In the Domain StatistFew readers

• Installing WordPress

  Installing WordPress Managing Your WordPress Installation Instructional Video Installing WordPress Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Click under Recommended Applications on WFew readers

• Enabling Automatic Updates for Applications via Installatron

  Step-by-Step Guide Instructional Video Step-by-Step Guide Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO)). Under Extra Applications, click Installatron Applications Installer. Go to the My Applications tab. Click the Tools icon nFew readers

• Creating a New Database

  Creating a new database Instructional Video Creating a new database Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click on Databases. Enter the desired database name at the bottom of the page. Click theFew readers

• Change Language in DirectAdmin

  Step-by-Step Guide Instructional Video Step-by-Step Guide Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Click the Globe icon in the left-hand menu. Select the language you want to use. The language of your DirectAdmin control paFew readers

• Adding a Git repository

  Add a Git repository Instructional Video Add a Git repository Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Advanced Features, click Manage Git Repository. Click the CREATE REPOSITORY button at the top right. Fill outFew readers

• Viewing Domain Log Files

  Viewing log files Log File Overview Instructional Video Viewing log files Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under System Info & Files, click Site Summary / Statistics / Logs. Next to the releFew readers

• Modify PHP Settings

  Modifying PHP settings Instructional Video Modifying PHP settings Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Extra Features, click Select PHP Version. Go to the Options tab. You can now adjust PHP settings suFew readers

• Using phpMyAdmin

  Using phpMyAdmin Instructional Video Using phpMyAdmin Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Extra Features, click phpMyAdmin. You can also go directly to https://voorbeeld.cc/phpmyadmin and log in witFew readers

• Creating a WordPress Staging Environment

  Creating a WordPress staging environment Instructional Video Creating a WordPress staging environment Follow the steps below to create a staging environment for your WordPress website: Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO) (/en/article/logging-in-to-hosting-package-via-single-sign-on-sso-Few readers

• Optimize a database

  Optimize a database Instructional Video Optimize a database Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click Databases. In the overview, click Manage next to the database you want to optimize. ScrollFew readers

• Deleting an existing application via Installatron

  Deleting an existing application via Installatron Instructional Video Deleting an existing application via Installatron Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO)). Under Extra Applications, click Installatron ApplicatFew readers

• Create an FTP user

  Create an FTP user Instructional Video Create an FTP user Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click FTP Management. At the top right, click + CREATE FTP ACCOUNT. Fill out the form as follows:Few readers

• Add Domain Pointer

  Add Domain Pointer Instructional Video Add Domain Pointer Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). At the top right, select the domain name you want to forward to from the drop-down menu. Under Account Manager, click Domain PointeFew readers

• Enabling and Configuring the Spam Filter

  Enabling the Spam Filter Properly Configuring the Spam Filter Instructional Video In this guide, replace voorbeeld.cc with your own domain name. Enabling the Spam Filter Log in at https://voorbeeld.cFew readers

• Resetting Your Hosting Package

  Step-by-Step Guide Instructional Video Step-by-Step Guide Important! Following the steps below will delete almost all data (such as settings, files, and email addresses) from your hosting package. Databases are often not deleted automatically but can be removed manually afterward if needed. Be sure to save any data you want to keep beforeFew readers

• Importing Emails with IMAPSync

  Importing Emails with IMAPSync Instructional Video Importing Emails with IMAPSync Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Email Management, click IMAPSync Migrations. Click the IMPORT EMAILS button at the top right. Fill out the form as follows: Source – Host:Few readers

• Enabling Redis Caching

  Enabling Redis caching Flushing Redis databases via SSH Instructional Video Enabling Redis caching Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Advanced Features, click Redis.Few readers

• Protect a Folder with a Password

  Password-protecting a folder Instructional Video Password-protecting a folder Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Advanced Features, click Password Protected Directories. Click the + ADD PROTECTED DIRFew readers

• Connect email traffic to Google Workspace, Microsoft 365, or another app suite

  This article applies to our Web and Reseller Hosting packages. If you have purchased Google Workspace, Microsoft 365, or another app suite and want to connect your domain’s email traffic, follow the steps below. Automatic MX configuration Manual DNS configuration (if no template is available) (3-manual-dns-configuration-if-no-template-is-availFew readers

• Import a Database Dump or Backup

  Via DirectAdmin (recommended) Via phpMyAdmin Via SSH Instructional Video Importing a database dump or backup 📥 Via DirectAdmin (recommended) Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). UndFew readers

• Switching Between Domains

  Switching Between Domains Instructional Video Switching Between Domains Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). At the top right, next to your hosting username, you will find a dropdown menu that allows you to easily switch beFew readers

• Creating a Subdomain

  Creating a Subdomain Instructional Video Creating a Subdomain Log in to https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click Subdomain Management. Click the + ADD SUBDOMAIN button at the top right. Fill outFew readers

• Managing the DNS Zone

  Modify DNS zone Instructional Video Modify DNS zone Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click DNS Management. You are now in the DNS Management interface. Here you can: Click the green ADD REFew readers

• Changing Email Address Password

  Changing the Password of an Existing Email Address (DirectAdmin) Instructional Video Changing the Password of an Existing Email Address (DirectAdmin) Log in at https://voorbeeld.cc:2222 (or log in via Single Sign-On (SSO) (/en/article/logging-in-to-hosting-package-via-single-sign-on-sso-1biyFew readers

• Add a Domain Name

  Add a New Domain Name Instructional Video Add a New Domain Name Log in at https://voorbeeld.cc:2222 (or use Single Sign-On (SSO)). Under Account Manager, click Domain Setup. Click the green ADD NEW button at the top right. Fill out the form asFew readers

• Delete Email Address

  Step-by-Step Guide Instructional Video Step-by-Step Guide Log in at https://example.cc:2222 (or use Single Sign-On (SSO)). Under the Email Management section, click on Email Accounts. Check the email address you wish to delete. In the top rigFew readers

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Frequently Asked Questions

• What does “Warning: 200 emails have just been sent …” mean?

  If you receive an email with the subject "Warning: 200 emails have just been sent ...", it indicates that the daily outgoing email limit of your hosting package has been reached. Possible situations What should you do? Need assistance? Possible situations Normal usage: If you have indeed sent 200 emails, this warning is normal. ➔ The limit resets automatically every night at midnight. UPopular

• What does “This domain name is (temporarily) suspended” mean and how can I resolve it?

  If you see the message that your domain name is (temporarily) suspended, it can have several causes: Possible causes Outstanding payment ➔ Your website has been suspended due to an unpaid invoice. 🔹 Solution: Settle all outstanding invoices. Once your payment is received, your website will automatically be reactivated. Technical issue ➔ For example, your website may have been hacked, is sending spam, or distributing malware/viruses. 🔹 Solution: ContactSome readers

• What does “Too many redirects” mean and how can I fix it?

  The "Too many redirects" error occurs when a website enters an endless redirection loop, repeatedly redirecting the browser between different URLs without reaching a destination. Possible causes Possible solution: Disable "Force SSL with HTTPS Redirect" Possible causes Misconfigured website settings: Incorrect URLs (e.g., in WordPress) can trigger redirect loops. Problems with theFew readers

• My website isn’t working, how do I fix it?

  If your website isn't working, it’s often due to a PHP or configuration error in your site or application, which can result in an HTTP Error 500 (Internal Server Error). Step-by-Step Guide If the error log is empty Step-by-Step Guide Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO)). Under *Few readers

• Can I use Node.js on a hosting package?

  ✅ Node.js support can be enabled upon request on your Web or Reseller Hosting package. Currently supported versions are 16, 18, and 20. Using Node.js: 🔹 Node.js can be used via the command line by establishing an SSH connection to your hosting package. ( *See also: * Connecting via SSH (Hosting)) ⚠️ Important to note: Only backend applications can be run. It is not possible to open custom ports forFew readers

• What is the difference between a domain pointer and an alias?

  A domain pointer redirects one domain name to the content of another domain on the same server. Both domains show the same website, but the URL changes to the destination domain. An alias (or "domain alias") also displays the same website as another domain but keeps the original URL visible in the browser's address bar. Difference in URL display Domain pointer: The URL changes to the destination domain. Alias: The original URL remains visible. Example WFew readers

• What does “Resource Limit Reached” mean and how can I resolve it?

  The "Resource Limit Reached" message means that your website(s) have reached the maximum server capacity included with your Web or Reseller Hosting package. When no server resources are available, your websites may become (temporarily) unreachable. Solutions Consult our article: Understanding Resource Usage (Hosting) for more information on analyzing your resource usage. If you believe the issuFew readers

• How often are the displayed usage statistics updated?

  The usage statistics in the DirectAdmin/hosting control panel are automatically updated once per day. If you add or remove data from your hosting package, the changes will only become visible after midnight on the next day. Step-by-Step Guide Instructional Video Step-by-Step Guide Want to manually refresh the statistics? Follow tFew readers

• What is the CMS Health Check Report?

  The CMS Health Check Report is a weekly report sent by cPGuard to customers using a Web or Reseller Hosting package. What does the report include? Why is this important? Recommendation What does the report include? The security status of your CMS installations, such as: WordPress Joomla Drupal and other platforms Details about: Recent CMS updates Detected vuFew readers

• Can I use WP-CLI on a hosting package?

  ✅ WP-CLI is available on all our Web, WordPress, and Reseller Hosting packages. Using WP-CLI: 🔹 WP-CLI can be used via the command line by establishing an SSH connection to your hosting package. ( *See also: * Connecting via SSH (Hosting) ) What is WP-CLI? 🛠️ WP-CLI stands for WordPress Command Line Interface. It is a tool that allows you to manage WordPress websites via the command line, without needing tFew readers

• How many emails can I send per day?

  You can send up to 200 emails per email address and 500 emails per hosting package per day. To prevent our server from being blacklisted — which could impact email delivery — we thoroughly scan all outgoing emails before they are sent. 💬 Need to send more emails? Feel free to contact us. We will be happy to discuss the options for increasing your sending limit.Few readers

• Can I use Composer on a hosting package?

  ✅ Yes, Composer can be used on our Web, WordPress, and Reseller Hosting packages. 🔹 On our Web and Reseller Hosting packages, you can use Composer via the Terminal. 🔹 On our WordPress Hosting packages, you can use Composer both via the Terminal and through the PHP Composer tool in the control panel. Using Composer via the control panel: Log in at https://servernaam.srvnl.nl:8443 (more info: How can I find out which server I'm on? (/en/article/how-can-i-fiFew readers

• What does “New Message: Your Login Key has been created” mean?

  When you or one of our support staff logs into your hosting package using Single Sign-On (SSO) (for example, during a support request), a temporary login key is generated. This key provides access to your hosting package for several hours. You will automatically receive an email with the subject "New Message: Your Login Key has been created". This notification serves as a security alert to inform you of a new login attempt. Important Did you recently log in yourself or submiFew readers

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