How are you informed about maintenance or outages?

When we schedule maintenance or experience a service disruption, we believe in targeted communication. This means only customers affected by the issue will receive a notification by email.

• ✅ Who receives notifications?

All customers with an active hosting or server service automatically receive maintenance and outage emails.

• 📢 Status Page

At the top of our status page, a banner will appear when maintenance is scheduled or a known outage is in progress.

• ℹ️ No issues reported?

If you see the message “Looks like everything is operating normally.”, then there are currently no known issues. Still experiencing problems? Feel free to contact us.

• 📄 Learn more

See our helpdesk article: How do I report an outage?

Updated on: 24/05/2025