How can I contact you?

Contact Options

There are several ways to get in touch with us:

Chat:
Use the round button at the bottom right of this page, on our website, our status page, and in the Mijn Xynta environment.

Email:
Always send an email to info@xynta.nl.

Phone:
Call us on business days between 9:00 AM and 5:00 PM at 085-4006666.

Out-of-hours outages:
Call us in case of outages. More information can be found in the helpdesk article:
➔ How can I report an outage?

Response Times

During office hours, we respond within one hour to your chat message or email.
Outside office hours, you will receive a reply within 12 hours.
Chat messages and emails received before 5:00 PM are answered the same day (365 days a year).

📚 Tip

We recommend checking our knowledge base before contacting us.
Our knowledge base contains carefully written guides that explain common actions step by step.

Updated on: 19/05/2025