Enabling and Configuring the Spam Filter

ℹ️ Note: The spam filter on your hosting package is disabled by default to avoid issues with external email services such as Microsoft 365 and Google Workspace.


Enabling the Spam Filter
Properly Configuring the Spam Filter
Instructional Video


In this guide, replace voorbeeld.cc with your own domain name.

Enabling the Spam Filter

Log in at https://voorbeeld.cc:2222 (or log in via Single Sign-On (SSO)).
Go to E-mail Management.
Click on SpamAssassin Setup.
Click the green button ENABLE SPAMASSASSIN.

The spam filter is now enabled.

Properly Configuring the Spam Filter

Log in at https://voorbeeld.cc:2222 (or log in via Single Sign-On (SSO)).
Go to E-mail Management.
Click on SpamAssassin Setup.
Fill out the form:

Block Strategy: choose User Spambox (or Delete if you want spam to be deleted immediately).
High Score Block: choose Yes.
Global Threshold: leave unchanged (default: 5.0).
Rewrite Subject: change to Yes.
Spam Delivery: leave unchanged ( Use attachments).

Finally, click SAVE CONFIGURATION.

Your spam filter is now correctly configured.
Please note that it may take up to 5 days for the spam filter to become fully effective.

ℹ️ Note:

If option 1 ("Where do you want spam to go?") is set to Inbox (Do not block), spam messages will be filtered but still delivered.

🎦 Instructional Video

Updated on: 17/05/2025