How can I report an outage?
Follow the steps below before contacting us:
Check our status page
Check your website
Contact us
Go to the website check tool on our website, enter your domain name and click the "Check now" button.
Then confirm your request to start the check.
If there is a reported disruption or scheduled maintenance, this will be indicated in the returned status report.
If the scheduled maintenance or disruption affects one of your services, you will automatically receive an email notification.
If maintenance is taking place or an outage has been reported, we kindly ask that you do not contact us, but instead follow the updates on our status page. In the event of an outage, we aim to post an update every 30 minutes.
We always do our utmost to complete maintenance as quickly as possible and resolve outages promptly.
Go to Down For Everyone or Just Me.
Enter your website address and click Or just me?
Message: "It’s just you. voorbeeld.cc is up."
➔ Only you are unable to access the website. This could mean:
There is a problem with your internet connection. Check if other websites are accessible or contact your internet provider.
There is a block on the hosting server. Your IP address may be temporarily blocked (e.g., after too many failed login attempts).
You can unblock yourself via the unblock page. If that doesn’t work, please contact us.
Make sure to include your domain name or server name and your IP address (you can find it via www.xynta.com/ip).
Message: "It’s not just you! voorbeeld.cc is down!"
➔ Your website is truly unreachable.
If the above checks confirm that your website is indeed unreachable, you can do the following:
Call us at 085-4007777 – available 24/7 for disruptions.
Clearly mention your website address and, if possible, provide a brief description of the issue.
Our support agent may ask you to send an email so the issue can be investigated and followed up immediately.
⚠️ Important:
If you contact us without following the steps above and it turns out there is no actual issue, charges may apply to prevent misuse of our support service.
ℹ️ Note: In this article, replace the domain name voorbeeld.cc with your own domain name.
Check our status page
Check your website
Contact us
✅ Check our status page
Go to the website check tool on our website, enter your domain name and click the "Check now" button.
Then confirm your request to start the check.
If there is a reported disruption or scheduled maintenance, this will be indicated in the returned status report.
If the scheduled maintenance or disruption affects one of your services, you will automatically receive an email notification.
If maintenance is taking place or an outage has been reported, we kindly ask that you do not contact us, but instead follow the updates on our status page. In the event of an outage, we aim to post an update every 30 minutes.
We always do our utmost to complete maintenance as quickly as possible and resolve outages promptly.
🌐 Check your website
Go to Down For Everyone or Just Me.
Enter your website address and click Or just me?
Message: "It’s just you. voorbeeld.cc is up."
➔ Only you are unable to access the website. This could mean:
There is a problem with your internet connection. Check if other websites are accessible or contact your internet provider.
There is a block on the hosting server. Your IP address may be temporarily blocked (e.g., after too many failed login attempts).
You can unblock yourself via the unblock page. If that doesn’t work, please contact us.
Make sure to include your domain name or server name and your IP address (you can find it via www.xynta.com/ip).
Message: "It’s not just you! voorbeeld.cc is down!"
➔ Your website is truly unreachable.
📞 Contact us
If the above checks confirm that your website is indeed unreachable, you can do the following:
Call us at 085-4007777 – available 24/7 for disruptions.
Clearly mention your website address and, if possible, provide a brief description of the issue.
Our support agent may ask you to send an email so the issue can be investigated and followed up immediately.
⚠️ Important:
If you contact us without following the steps above and it turns out there is no actual issue, charges may apply to prevent misuse of our support service.
ℹ️ Note: In this article, replace the domain name voorbeeld.cc with your own domain name.
Updated on: 24/05/2025
Thank you!