Restoring or Downloading a Backup

ℹ️ This article applies to our Web, Email, and Reseller Hosting packages.

You can choose from three methods to restore a backup.

Restore or download backup (JetBackup)
Restore your own backup (DirectAdmin)
Restore your own backup (Installatron)

Instructional Video (JetBackup - Restore backup)
Instructional Video (JetBackup - Download backup)

Restore or download backup (JetBackup)

Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO)).
Under Extra Applications, click JetBackup.
Under Restore & Download, select the type of backup you want to restore or download:

Full Backups: entire hosting account
Home Directory: specific files or folders
Cron Jobs: cron job settings
Databases: database restoration
Database Users: database users
Domains: domain-related data
Certificates: SSL certificates
Email Accounts: email accounts
FTP Accounts: FTP accounts

Click Restore or Download, depending on your choice.
Click Restore Selected Items or Download Selected Items.
Optionally, check Merge backup data with live account data if you want to merge data.

The backup will now be restored. You can monitor progress via the Queue page in JetBackup.

Restore your own backup (DirectAdmin)

Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO)).
Under Advanced Features, click Create/Restore Backups.
Click RESTORE BACKUP at the top right.
Select the backup you want to restore.
Under Restore Options, select the data you want to restore.
Click RESTORE.

After completion, you will receive a confirmation email and a notification in the message system.

ℹ️ Note:

To download a DirectAdmin backup, access the /backups folder via FTP or File Manager.

Restore your own backup (Installatron)

Log in at https://voorbeeld.cc:2222 (or via Single Sign-On (SSO)).
Under Extra Applications, click Installatron Applications Installer.
Go to the My Backups tab.
Locate the backup you want:

Click Download to download it.
Click Restore to restore it.

If restoring:

Click Proceed under Restore to original location to restore it to the same website.
Or click Proceed under Restore to a new location to restore to another domain or subdomain.

Confirm the overview and click Restore.

You can monitor the progress via the My Applications page in Installatron.

📌 Important: Replace voorbeeld.cc with your actual domain name in this guide.

🎦 Instructional Video (JetBackup - Restore backup)

🎦 Instructional Video (JetBackup - Download backup)

Updated on: 19/05/2025