Manuals
Connecting to Your Managed VPS via SSH
Follow the step-by-step guide below to establish an SSH connection to your Managed VPS. Adding Your SSH Key Firewall Settings Connecting via SSH Trouble Seeing the SSH Keys Page? In these instructions, mvm-klantnaamX.srvnl.nl is used as an example. Replace this with the hostname of your own Managed VPS package. You can find your hostname by logginFew readersManaging Firewall via DirectAdmin (Unblock, Block, Whitelist)
Follow the steps below to unblock an IP address, add it to the whitelist, block an IP address, or find out why an IP was blocked. Unblock an IP address Add an IP address to the whitelist Block an IP address Find the reason for an IP block Need help? The example mvm-klantnaamX.srvnl.nl is a placeholder. Replace iFew readersCreating an Administrator Account on Your Managed VPS
You can find this hostname in Mijn Xynta under your server details. Step-by-Step Guide Instructional Video Step-by-Step Guide Log in as the admin user at https://mvm-klantnaamX.srvnl.nl:2222. Click the menu icon on the left side. Click Account Manager. Click Create Administrator. Fill out the form: Username: enter the desired username. E-mail:Few readersDownload a Backup via Mijn Xynta
Step-by-Step Guide Downloading Folders or Files Downloading a Database After Starting the Download Task Step-by-Step Guide Go to Mijn Xynta and log in with yFew readersRestore a Backup via Mijn Xynta
Step-by-Step Guide Restoring Folders or Files Restoring a Database After Starting the Restore Task Would you like to restore a folder,Few readersMoving Users Between Managed VPS Servers
Ensure everything works correctly on the new server before removing users from the old one. Always create a backup first! Backing up Users on Server 1 Restoring Users on Server 2 Final Checks and Cleanup Backing up Users on Server 1 Log in to the DirectAdmin panel of server 1 as the admin user. Under *Few readers
Frequently Asked Questions
What are reports?
How to view reports Instructional Video Reports are records of the work our team has carried out on your server. These activities may include: Tasks you requested, such as: Installing software Modifying configuration files Performing upgrades Maintenance and troubleshooting tasks, such as: Blocking IP addresses after an attack Temporarily blocking infected websites Optimizing software to improve server performanceFew readersCan I receive an email notification when a new report is added to my server?
Yes, it is possible to receive an email notification when a new report is added to your server. Step-by-Step Guide Instructional Video Step-by-Step Guide Go to Mijn Xynta and log in with your email address and password. Click My Account at the top of the page. Navigate to the Email Preferences section (bottom right). Check the box for Managed VPS Reports. Click the orange SavFew readersIs it possible to get root access?
All servers we offer are managed, meaning we take full responsibility for maintaining your server. To avoid misunderstandings and ensure all work is properly documented, only our team has Administrator/root/superuser access. What does this mean for you? You cannot log in as a root user yourself. Need to perform actions that require root access? Please contact us — we’ll gladly assist you. Why this approach? ✅ Better management and support ✅ Increased serverFew readersWhat is the maximum number of websites I can host on a Managed VPS package?
The number of websites you can host on a Managed VPS depends on several factors, including: The specific package you choose The nature and size of the websites or applications The number of visitors your websites receive The structure and complexity of the websites Because these factors vary greatly, there is no simple or universal answer. 💬 If you are unsure which package best suits your needs, feel free to contact us. We will ask you a few targeted questions to provide you with peFew readersIs it possible to move my server to you?
It is unfortunately not possible to directly transfer a server one-to-one. However, we offer free support to help you transfer all your data from another provider to a newly ordered Managed VPS package with us. How does it work? 📞 Contact us in advance We'll discuss the best way to handle the transfer. 📝 Assessment We'll ask a few questions to determine if the transfer is feasible. In some cases, we may request temporary access to your current server forFew readersAre backups made of my Managed VPS package?
Yes, we automatically create daily backups of all files and databases on our Managed VPS packages. Backups are securely stored for 7 days on a separate server in a different data center. You can easily restore or download these backups via Mijn Xynta. After the seventh day, the oldest backup is automatically overwritten. 🔧 Would you like to adjust the backup interval or retention period? Feel free to contact us. Our team will be happy to inform you about the different backup options weFew readersIs it possible to choose a different control panel?
Our Managed VPS packages come with the DirectAdmin (Legacy) control panel by default. Prefer a different control panel? No problem! For an additional fee, you can choose: DirectAdmin Standard Plesk cPanel 📄 For more information, click here. Other preferences? 🤝 Have another control panel in mind? Feel free to contact us. We are happy to explore the available options with you.Few readersHow can I upgrade my Managed VPS package?
Would you like to upgrade your Managed VPS with more CPU power, memory, storage, IP addresses, or additional software? Simply follow these steps: Log in to Mijn Xynta with your customer account. Use the round chat button at the bottom right of the page to chat directly with one of our staff members. Provide the following information: What you would like to upgrade or purchase. Which Managed VPS package it concerns. Important information ⚡Few readersIs it possible to gain SSH access?
Root access to the SSH environment is not possible. 👉 For more information, click here. SSH Access at User Level You can still connect via SSH at user level. We have prepared a step-by-step guide explaining how to set it up. Important Points Only allowed IP addresses in the firewall can establish a connection. An SSH key is mandatory fFew readersIs it possible to choose a different operating system?
Our Managed VPS packages are provided by default with AlmaLinux. Prefer to use CloudLinux instead? No problem! If you purchase CloudLinux with your Managed VPS, we will install it for you. Limitations 🔒 Since we fully manage your server software, it is not possible to choose a different operating system manually. ❗ We currently only offer Managed Linux servers (AlmaLinux or CloudLinux). It is not possible to order a Windows server from us at this time.Few readersIs it possible to get additional IP addresses with my Managed VPS package?
With a Managed VPS package, we can provide up to 10 IPv4 addresses. 🔹 Standard included: 1x IPv4 address 1x IPv6 address 🔹 Additional IP addresses: Extra IPv4 addresses are available for € 5 excl. VAT per month each. Extra IPv6 addresses can be added free of charge. More information ℹ️ For more details on how to request additional IP addresses, please refer to our article: How can I upgrade my Managed VPS package? (/en/article/how-can-i-upgradFew readers